You can register directly through our website at bual.asia.

Depend on your requirements, whether for each staff or each department. If each of your staff need an extension, then yes all of your employees need to sign up. If only a department need an extension there's no need for everyone to sign up.

There is no free trial period. Bual CloudPhone is non-contract. You can omit renewal for the next month, if you decided to stop using the service.

Yes. You may upgrade or change your plans after the end of your existing plan subscription.

Yes, you can choose and customize your fixedline number.

As opposed to a traditional phone system, business cloud phone systems aren't routed through any traditional or public networks. Instead, all calls, video calls, and other data transmissions are routed via a hosted internet system, allowing any computer or mobile device to be used as a cloud phone for voice communication. With a virtual phone system, you can simply download an app to your mobile device and receive/make calls through it.

Like an auto attendant, a virtual receptionist is an automated assistant that answers your incoming calls and directs them to the right extension. On Bual CloudPhone platform, you can configure your auto phone attendant to execute a number of automated actions that help your customers find what they're looking for more efficiently - so you can stay focused.

All of your calls are filtered through your very own virtual receptionist auto attendant that you can custom build to suit your needs. This helps to eliminate robocalls or scam calls, and allows callers to get through to the right place with just a click of a button.

When you can't answer the phone, our Automated Receptionist does it for you.

No, you do not need another sim card to use our virtual phone for business.

No. Bual serves its customer through our hosted solutions. You can access our cloud-based platform through your own web browser and Internet connection without owning your own servers, software or other infrastructure.

Bual provides free 24/7 technical support, every day of the year.

Bual CloudPhone is a subscription-based service and will be automatically renewed every month.

Your saved card will be charged automatically every month according to your billing cycle, selected package and additional charges for calls beyond the bundled minutes (if any).

If you have any problems accessing or haven't received your invoice please follow the steps below:

Submit an email to us at support@bual.asia and provide us with details such as:

1. Name
2. Phone number
3. Bual account number

The Bual customer support team will reach out to you within 1 to 2 days and have your request sorted out in no time.