No Contract. No installation fees. Cancel anytime.

Anywhere & Anytime. Make and receive office phone calls from anywhere.

Bual CloudPhone Term of Service
  1. Use Bual CloudPhone legally and responsibly.
  2. Keep your account secure and prevent unauthorized access.
  3. Bual CloudPhone cannot be used for emergency calls.
  4. Subscriptions are billed monthly; non-payment may lead to suspension.
  5. Read the full Terms and Conditions here.

What if my free call quota is exceeded?

Calls that exceed your plan quota will be billed on a Pay-As-You-Use (PAYU) basis. Easily track your usage and additional charges on calls exceeding your plan limit via your Bual dashboard.

What if my free call quota is exceeded?


Local fixedline & mobile number

RM 0.10/min

Rate for Special Number

Applicable for Toll-Free line & Emergency Hotline Only


1-800 / 999

Free

Applicable for Local Toll Numbers & Non-Geographic Numbers Only


1-300/1-700

Follow standard call rate

Applicable for TM Customer Service Line & Directory Assistance Service Only


100 /103

RM 3/call regardless of duration

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Frequently Asked Questions

You can register directly through our website at bual.asia.


Depend on your requirements, whether for each staff or each department. If each of your staff need an extension, then yes all of your employees need to sign up. If only a department need an extension there's no need for everyone to sign up.


There is no free trial period. Bual CloudPhone is non-contract. You can omit renewal for the next month, if you decided to stop using the service.


Yes. You may upgrade or change your plans after the end of your existing plan subscription.

Anywhere & Anytime. Make and receive office phone calls from anywhere.

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